ITC, Transportation Department, floated new application which allows the public to reserve taxicabs through smart systems without the need to call any communication center’s employee, thus aiming at upgrading and enhancing the quality of transportation service by taxicabs in the capital, Abu Dhabi. As such, the users of i- phone, i-pad and i-pad “Touch” can load this smart application through “Apple Store” then the service can be activated through entering the name of the user and his/her mobile telephone number and thus the client will receive an identification message of four digits confirming his/her participation in the service.
An additional sum of Dhs. 6.5 shall be charged against the smart application service that was admired by a large number of the public. It includes meter charges for the period from 06.00 a.m. to 10.00 p.m. and for evening time from 10.00 p.m. to 06.00 a.m.
The new application will contribute in saving time and effort to the Emirate of Abu Dhabi inhabitants and visitors using taxicab reservation services. As such, the customer can order a taxicab easily through pushing one button, hence specifying his location through GPS without the need to write any details or data. Accordingly, the nearest taxicab to such customer will be identified and the customer will be informed, through SMS, containing the taxicab number, the Call Center related to the driver and the estimated timing of the vehicle’s arrival. Further, and through the same application, the customer can cancel such reservation without any additional charges, in addition to being aware of all the reservation made earlier by the customer, and the issues related to complaints, lost items and other inquiries.
