Taxicabs for special needs in Abu Dhabi
Tawasul is proud to be one of the few companies that provide taxicabs for special needs in Abu Dhabi. The company has a deep root in the respect of the human being and translates it into its services and practices. All teams at Tawasul are trained to show the utmost respect and professionalism in any sector of the business, from drivers to administrators and agents.
The need for taxicabs for special needs in Abu Dhabi
The lack of adequate transportation services for people with disabilities or elderly or anyone with special needs has been a focus of governments and countries worldwide. The issues are the inability to access the public transport services and their lack of existence or adaptability to special needs.
In 2013, Abu Dhabi’s government, as part of its modern, respectful, and humanitarian approach to its residents, introduced new taxi cabs. It matches the international practices and the highest levels of service, which are Abu Dhabi’s objectives.
The Department of Transport has been saluted for its efforts to implement the accessibility guidelines mentioned in the federal law on the rights of individuals with special needs. The department has been working to understand the market to make all public transport means accessible to people with special needs.
What’s so special about Tawasul taxicabs for special needs in Abu Dhabi?
Tawasul has been among the first to have these taxicabs for special needs in Abu Dhabi and has implemented the right procedures and training for their staff and vehicle maintenance.
The vehicle used is the Mercedes-Benz VITO model, built especially for this purpose.
Tawasul drivers have undertaken a series of training to operate this kind of vehicle and be able to assist wheelchair users in and out of the taxi.
What’s the vehicle used for taxicabs for special needs in Abu Dhabi?
The taxi cabs are Mercedes-Benz VITO, built and designed with the highest standards and technologies to help people with special needs feel comfortable and safe all in a luxurious car model.
The Mercedes vans are fully equipped with all the needed material to accommodate wheelchair users.
Specific wheelchair lifts use hydraulic systems and are all custom-built into the car to provide maximum comfort and safety. Drivers who will have had specific training on how to operate this type of taxi will manage or assist the action of getting into the car and getting out of it.
The roofs are high to provide more space and to fit all wheelchair sizes.
A special light will be placed on top of the taxi cabs so people will directly recognize it.
How to book with Tawasul the taxicab for special needs in Abu Dhabi?
The cabs can be booked using the helpline 600535353, and special fares are given for the clients of these specific cabs.
The clients are advised to book or call at least 30 minutes in advance of any appointment just to allow time for pick-up. Technicalities might need more time in order to get the wheelchair in and out of the taxi cab. All Tawasul drivers are ready for help and assistance even outside the car, to help clients get inside or leave a building.